The core of TierOne’s management team has worked together in a variety of capacities for nearly 20 years. Most importantly, we are fueled by a collective mission to ensure our clients’ success and innovate telecommunication solutions that help them meet their goals.
Say Hello to Our Senior Team
Before joining TierOne, Angelo held Network Engineer and Senior Engineer positions in telecom companies such as China Unicom, China Netcom, and China Telecom Corporation Limited.
Angelo Leng holds a Bachelor’s degree in Telecommunications Engineering and a Master’s degree in Electronics and Information Engineering from Nanjing University of Posts and Telecommunications.
In her capacity, she is in charge of identifying key growth areas and thereby creating an expansion model for delivering end-to-end human resources to attain intended program results. Her duties include responding and networking with clients, Project managers, ensuring employee growth and satisfaction.
Christina is a native and has served the IT Industry in established companies prior to joining TIERONE.
She holds an Engineering Master’s degree in Science.
She has 15 years of experience with the company, developing the product to support inventory management, network discovery, and order management. Erin was one of the original developers who created the product framework and is integral in continually enhancing the framework based on changing industry needs.
Over the years, she has been involved in giving training seminars to instruct partners and customers on how to customize the product. Erin is a graduate of the University of Waterloo with a Bachelor of Mathematics with a major in Computer Science.
With more than 25 years of experience in the telecommunications industry, he is familiar with the challenges and pain points of today’s customers and their needs. Before joining TierOne, Francis worked for Oracle and Nortel in management positions with product marketing, business development, product management, and product development experience.
Francis graduated from the University of Toronto with a dual degree in Computer Science and specialized in Data Management, Commerce & Finance.
Being the voice of the customer within TierOne-India, Frank influences the product roadmap by understanding and advocating user needs with the team and leverages technology to solve clients’ complex business challenges and drive profitable growth for customers. He also contributed to the development and introduction of a SaaS Order Management Solution.
Prior to joining with TierOne, Frank also held various positions within the business development, sales, and marketing domain. He has around ten years of business experience spanning across the Aviation, Manufacturing, and Telecommunications industries.
Gopi ties his software development expertise with a wealth of telecom domain knowledge through his background in working in high-profile accounts such as Rogers, Allstream, Vodafone, CenturyLink, and Airtel/
Gopi holds a Bachelor of Computer and Engineering degree from Narasu’s Sarathy Institute of Technology
He has 20 years of experience in software development for OSS systems covering areas related to inventory, service fulfillment, fault management and order management.
As one of the founders of TIERONE, Ion has worked on many successful OSS solutions for companies like Unitel (now MTS Allstream), Nortel, Rogers Cable, Objectel and Architel.
Kevin has decades of comprehensive experience developing software for telecom and service providers, including Rogers, Verizon, Allstream, AT&T, Sprint, Bell, and many others. He is highly skilled in Java, C++, Scripting, GWT, Java EE, Weblogic, WildFly, Oracle, PostgreSQL, LDAP, Spring Framework, and Docker.
Prior to joining TierOne, Kevin Liu worked at various organizations such as Bridgewater Systems, Crosskeys Systems, Gandalf Technologies, and Natural Resources Canada.
Kevin Liu graduated from the University of Waterloo with a Bachelor’s Degree in Mathematics and an Honours Degree in Computer Science.
As Director of Product Management, Kevin takes a user-focused approach in defining the product vision, setting the roadmap, and evangelizing about how “our product improves our customer’s lives!” He brings over 20 years of systems and telecom experience to the company particularly in the areas of Service Fulfillment and Service Assurance OSS.
Prior to joining TIERONE, Kevin worked for Net Integration Technologies, SOMA Networks, Objective Systems Integrators (OSI), and Fusion Systems Japan. He also has extensive experience in software development for OSS and IT domains and has been a key member of professional services teams providing exceptional customer service.
Kevin is a University of Waterloo graduate (Computer Engineering).
Within TierOne’s Client Services team, she steadily grew her telecommunications and software knowledge. She demonstrated a high degree of competency leading a wide range of customer projects.
Maddie was promoted to Director of Product Development in early 2018 has implemented critical structural and process changes, which has significantly improved the productivity and agility of the development teams. She continues to be the trusted, steady foundation for the overall organization and a key member of the TierOne family.
Manju has held several different roles/functions at TIERONE, as the organization has grown from a start-up to a medium sized organization. Having one of the highest ratings of project successes as well as customer satisfaction, Manju has been a key player in many of TIERONE’s strategic accounts for the last 4 years.
As Vice President of Operations, Manju is responsible for expanding and securing new business, managing multiple portfolios simultaneously as well as participation in the internal management at TIERONE.
Since founding TIERONE in 1999, Paul has provided the overall strategic direction for the company in his role as President and Chief Executive Officer.
Prior to starting TIERONE, he was a co-founder of Objectel Software, a provider of two industry leading products: Objectel (Inventory Management) and OMS (Order Management). Both products were eventually sold as part of the Architel sale to Nortel which is now part of the Oracle suite of OSS products.
Prior to that, Paul spent many years developing NOC and provisioning solutions at Unitel (now MTS Allstream).
Prabu ties his software development expertise with a wealth of telecom domain knowledge through his background in working in high-profile accounts such as Comcast, Charter Communications, CenturyLink, Orange, Optus and Rogers Communications.
As a key member of the Product Architecture team, Prabu has been instrumental in building seamless user experience and capabilities within TierOne’s flagship Commercial Portal product suite. Recently, he was acknowledged for co-inventing our patent for the System and Method of Automated Customizable Portal Creation.
Prior to joining TIERONE, Thamarai worked for Indus Towers . He also has extensive experience in Mobile Networks & Systems, Service Delivery, Product Management solution, OSS and Network RFI/RFP, Technology Solutions and Technical Sales.
He brings in extensive experience of over three decades in the IT & Telecom industry. As a leader, he fosters a positive work environment and provides essential guidance that helps team navigate through challenging situations and rectify issues with reduced turnaround time.
Prior to joining TierOne, Trent held different IT roles in organizations such as Acterna, American Management Systems, and MPR Teltech Ltd.
Trent holds an Honours Degree in Computer Science from the University of Alberta.
During his near-ten-year career at TierOne, Umair has demonstrated strong technical and domain expertise, built customer-oriented product frameworks, and successfully led product feature developments encompassing support for new technologies such as NFV, Cloud, 5G wireless, etc.
Prior to joining TierOne, he worked with organizations such as One Prepay and HSBC Technical Services. Umair holds an Engineering Degree in Computer and Information Systems from NED University of Engineering and Technology and a Master’s Degree in Electrical and Computer Engineering from the University of Waterloo.
Wilson has 10+ years of experience in the Telecom Industry. Prior to joining TierOne, Wilson worked at Rogers Communications, where he was focused on provisioning and managing Commercial Services as well as providing technical support for Residential Services.
Prior to that, he worked at Toronto East General Hospital. During his tenure, he has achieved the Diamond of Excellence Award for the successful implementation of Computerized Provider Order Entry (CPOE) and Electronic Medication Administration Record (eMAR).
Wilson holds a Diploma in International Business from Seneca College of Applied Arts and Technology.