Customer Service Impact
Key Features:
- Built-in customer service impact mapping of alarms generated using only network inventory model without any additional rules
- Real-time alarm displays on graphical views of network elements, circuits, facilities and topologies
- Configuring Alarm Filters
- Configurable Customer, Network and Service Views
- Open APIs and Incident Workflows
- Alarm Enrichment
- Alarm de-duplication
- Customizable Remediation Automation Process Based on Alarms
- Kafka notification queues with configurable delays on notification
- Scalable alarm collection architecture supporting all known protocols
- Legacy to NFV Assurance Ready