Automating the Back Office
NETPortal is a multi-function suite of Service Fulfillment and Service Assurance products built upon a common integrated platform, with separate modules available for:
- Customer Service Management: Monitoring and reporting of customer service availability
- Inventory: Maintains a view of the network resources and services implementation
- Discovery and Reconciliation: Dramatically improve and maintain the inventory system data quality
NETPortal manages complex data services such as the following in a multi-technology, multi-vendor environment:
- Layer 1 DWDM, SONET/SDH, and TDM, including support for ROADM and VCAT (FICON, Fast Ethernet, GigE)
- Layer 2 Ethernet, including support for VLANs, QinQ, ELINE, ETREE, and ELAN Services
- Layer 3 IP, including support for L3 VPNs