Focus on Business Services

NETPortal ™ provides an end-to-end productized operational portal to business customers such that both the service provider and the end customer can interact in real-time to support all of service fulfillment and assurance processes.

Our GUI driven Product Catalog empowers the service provider with full flexibility in defining any service offering, which drives the Portal, workflow and provisioning tasks.

Unique to this software is the customer centric data model that was built from the ground up to provide a TMF SID compliant Network CMDB and an open API that enables a co-existence strategy with back end legacy systems.

This innovative, out of the box software product almost eliminates the typical customization required for solution implementation and significantly reduces the level of effort and cost required for on going change.

NETPortal™ also instantly understands customer impact from network fault as core off the shelf product functionality. This Productized functionality ensures speed in deployment and guarantees a minimum 50% reduction in OPEX

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Benefits:

  • Real-time, Interactive Common Portal through which service providers and the enterprise customers can manage the services delivered from order to cash and trouble to resolution.
  • Information managed includes service order management, trouble ticket management, service impact from network fault, service performance, billing disputes and other relevant interactions between the customer the service provider.
  • Open electronic bridge to integrate to customers, partners and internal BSS/OSS systems.
  • Productized, out of the box functionality that be configured to suit your requirements with little or no customization.
  • Adhere to ITU, MEF, IETF, ETSI and IEEE standards on network services and TMF eTOM, SID, TAM, standards for systems interoperability.

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Some of the companies that uses our solutions

TIERONE has been chosen by some of the world’s leading service providers

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