President and Chief Executive Officer (Founder)
We will continue to earn the respect of our customers by being the best in the industry at helping them to become more efficient at delivering services.
Since founding TIERONE in 1999, Paul has provided the overall strategic direction for the company in his role as President and Chief Executive Officer.
Prior to starting TIERONE, he was a co-founder of Objectel Software, a provider of two industry leading products: Objectel (Inventory Management) and OMS (Order Management). Both products were eventually sold as part of the Architel sale to Nortel which is now part of the Oracle suite of OSS products.
Prior to that, Paul spent many years developing NOC and provisioning solutions at Unitel (now MTS Allstream).
Vice President, Business Affairs
Heather Tippin brings to TIERONE a wealth of experience in the global OSS software and telecommunications field, with over 25 years in the industry. In her role as VP Business Affairs, she is responsible for oversight of TIERONE’s financial operations, business planning, agreements with customers, partners, and vendors, and corporate governance.
Heather has successfully assisted numerous emerging organizations in the software realm to address their operational and growth challenges. Her accountabilities have included fundraising, negotiating global reseller relationships, and opening foreign offices to support growth and key clients, as well as day to day finance and HR operations. Prior to her finance roles, she was at Saville Systems as a VP in their global consulting services organization. She has also held leadership roles at Allstream and Bell Canada, with financial, process, and telecom line operations responsibilities.
Vice President, Product Management
In these days of Telecom business transformation and network convergence it is more important than ever for OSS products to support service provider processes effectively and efficiently.
As Vice President, Product Management, Bill is responsible for all aspects of TIERONEs software development and product lifecycle. He brings over 30 years of systems and telecom experience to the company particularly in the areas of Service Fulfilment and Service Assurance OSS.
Prior to joining TIERONE, Bill worked for MetaSolv, Nortel, Architel and Accugraph in OSS product management, definition and application roles. He also has extensive experience in real-time software systems used in telecommunication fault management systems, as well as monitoring and control systems in the electrical power and oil and gas industries.
Vice President, Client Services
Manju has over 15 years of experience in the information technology domain. Prior to working at TIERONE, Manju worked as Director for Aventis Technologies and Business Solutions Manager for Virgin Mobile.
Manju has held several different roles/functions at TIERONE, as the organization has grown from a start-up to a medium sized organization. Having one of the highest ratings of project successes as well as customer satisfaction, Manju has been a key player in many of TIERONE’s strategic accounts for the last 4 years.
As Vice President of Client Services, Manju is responsible for expanding and securing new business, managing multiple portfolios simultaneously as well as participation in the internal management at TIERONE.
Manager, Product Management
The world of telecom is moving at a faster pace than ever. Legacy systems can barely provide an effective platform to innovate quickly enough for service providers to bring new services to market. New models of service delivery must be embraced.
As Product Manager, Kevin takes a user-focused approach in defining the product vision, setting the roadmap, and evangelizing about how “our product improves our customer’s lives!” He brings 20 years of systems and telecom experience to the company particularly in the areas of Service Fulfillment and Service Assurance OSS.
Prior to joining TIERONE, Kevin worked for Net Integration Technologies, SOMA Networks, Objective Systems Integrators (OSI), and Fusion Systems Japan. He also has extensive experience in software development for OSS and IT domains and has been a key member of professional services teams providing exceptional customer service.
Kevin is a University of Waterloo graduate (Computer Engineering).
Chief Architect, Product Management
As Chief Product Architect, Ion is responsible for the architecture of the NETPortal product and the solutions developed around it, focusing on TIERONE’s customer needs.
He has 20 years of experience in software development for OSS systems covering areas related to inventory, service fulfillment, fault management and order management.
As one of the founders of TIERONE, Ion has worked on many successful OSS solutions for companies like Unitel (now MTS Allstream), Nortel, Rogers Cable, Objectel and Architel.
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